Business processes and requirements
We analyse how sales, service, internal approvals and other processes work today and which of them need to become part of CRM.
Aduqa CRM implementation
CRM built around your company's processes
From requirements analysis to a working system: we deploy the ready CRM platform, adapt it to your processes, migrate your data and connect the integrations you need.
- Process analysis
- Data migration
- Integrations
- Team training
ADUQA CRM
Working system
READY
Customers and deals
Sales and interactions
Business processes
Workflow automation
Analytics
Data and control
Process analysis
Requirements, roles and working scenarios.
Data
Migration and information structure.
Integrations
Website, telephony, ERP and APIs.
Team
Roles, access rights and training.
First, we understand how your business works
Before configuring CRM, we determine what needs to change, be automated and be brought together in one system.
Roles and team workflows
We identify who will work in the system, what information different roles need and which access rights should be configured.
Data and its structure
We determine where customer data, deals and other information are stored today, what needs to be migrated and how the data should be structured in CRM.
Systems and integrations
We identify which websites, telephony, ERP, accounting systems and external services need to be connected to Aduqa CRM.
Stage outcome
A clear vision of the future CRM and an implementation plan
We define the scope of work, priorities, integrations and launch sequence.
What Aduqa CRM implementation can include
From platform deployment to team launch — we configure the system around your agreed processes, data and company infrastructure.
Aduqa CRM deployment
We deploy the ready CRM platform on your company's server or in an agreed cloud infrastructure.
Structure and access configuration
We configure modules, fields, roles, user permissions and the core system structure around the way your company works.
Process adaptation and automation
We configure pipelines, tasks, rules, approvals, automated actions and other workflow scenarios.
Data migration
We prepare and migrate the required data from spreadsheets, your previous CRM or other systems into the agreed Aduqa structure.
Integrations with external systems
We connect your website, telephony, email, ERP, accounting systems, APIs and other required services.
Training, testing and launch
We test key working scenarios, train your team and support the transition to the new CRM.
The scope of implementation depends on your company's requirements. Not every project needs all of these activities at once — we define the scope and sequence after the analysis stage.
Data and integrations
Data and integrations without disconnected systems
Aduqa CRM becomes part of your existing IT infrastructure — we migrate the data you need and connect the systems your business already uses.
Data migration
We migrate customers, contacts, deals and other required information from spreadsheets, your previous CRM or accounting systems.
Integrations
We connect Aduqa CRM with your website, telephony, email, ERP, accounting systems and other services.
ADUQA CRM
One working environment
Website
Telephony
ERP
Accounting
APIs and services
CRM shouldn't become just another isolated system
We connect data and working tools so your team can use them within one shared environment.
ADUQA CRM
Your CRM infrastructure
Your company's server
Deployment within your own IT infrastructure.
Cloud of your choice
VPS, cloud or another agreed environment.
Data control
Scalability
Infrastructure
Infrastructure under your control
Aduqa CRM can run on your company's own server or in cloud infrastructure of your choice. You decide where the system runs and where your data is stored.
Your data remains under your control
Your company determines where the CRM and database are hosted and how access to the infrastructure is managed.
Not tied to the number of users
Infrastructure scales according to the system's actual workload, not the number of user accounts created.
Freedom to evolve the system
You can add new integrations, extend functionality and adapt the CRM as your company's processes evolve.
You don't need to have server infrastructure ready before the project begins. We can deploy Aduqa in your existing environment or help you choose the right infrastructure for your CRM.
Launch and training
Launch without stopping your team's work
We test working scenarios, train users and move your team to Aduqa CRM in stages — without having to stop the company's day-to-day operations.
01
We test working scenarios
We test processes, access rights, automation, migrated data and integrations before users move to the production system.
02
We train your team
We train users on their actual workflows in CRM and provide separate training for those who will administer and develop the system further.
03
We move into day-to-day operation
We launch the agreed processes, onboard users and move the team's day-to-day work into Aduqa CRM.
04
We support the system after launch
We refine the details identified in real use, support users and continue adapting the CRM to the way your company actually works.
Implementation doesn't end when CRM is installed on the server
The real result is when your team is working in the system and the configured processes operate as they were designed to.
Aduqa CRM configuration and further development
can be carried out without interrupting users' ongoing work in the system.
System evolution
Aduqa CRM evolves with your business
After launch, the system can be gradually adapted, extended and connected to new processes — without interrupting your team's work.
CRM doesn't have to be implemented once and left unchanged
Processes, company structure, products and management requirements change over time. Aduqa can evolve gradually — when your business actually needs it.
Gradual development
We add functionality as new requirements and business needs emerge.
No need to rebuild the system from scratch
New processes and integrations are added to the CRM that is already in use.
Changes without interrupting work
Your team continues working in CRM while updates are prepared and tested.
ADUQA CRM
Working system
New processes
Automation
New integrations
Analytics
New modules
Structural changes
We implement changes without interrupting ongoing work in CRM
Your team continues working in the system while we prepare, test and deploy the agreed changes.
Timeline and cost
What determines the timeline and cost of implementation
Every project has its own scope of work. That's why we estimate the processes, data, integrations and system changes that need to be implemented — not simply the number of users.
Business process complexity
The number of workflows, stages, roles, rules, approvals and automated actions that need to be configured.
Data volume and structure
Where the data comes from, its current quality, and whether it requires cleaning, mapping or structural transformation before migration.
Integrations with external systems
Website, telephony, email, ERP, accounting systems, APIs and other services can require different levels of integration work.
Required customizations
If the platform's standard capabilities are not enough, we separately estimate new modules, business logic, interfaces and custom workflows.
Team roles and workflows
What matters is not the number of users itself, but the number of different roles, access levels and working scenarios that need to be configured.
How the estimate is prepared
First we define the scope — then we estimate the timeline and cost
01
We analyse the requirements
We review processes, data, roles and required integrations.
02
We define the scope of work
We separate ready platform capabilities from configuration and custom development.
03
We plan the implementation stages
We define the sequence of work, dependencies and launch priorities.
04
We prepare the estimate
We agree the timeline, cost and scope of work before implementation begins.
After the analysis, you receive a clear project plan:
Scope of work
Stages
Timeline
Cost
The number of users alone does not determine the cost of implementation
Aduqa CRM has no per-user fees. Project scope is determined by the actual requirements: processes, roles, data, integrations and the system changes you need.
Frequently asked questions
What you should know before implementation
Brief answers to the questions that most often come up before a CRM project begins.
We already have a CRM. Can we migrate to Aduqa?
Yes. We first analyse your current system, data structure and processes, then plan the migration of the required information and your team's transition to Aduqa CRM.
Do we need to have our own server?
No. Aduqa CRM can run either in your own infrastructure or in a cloud environment of your choice. If you don't have infrastructure yet, we can help you choose the right option.
Can CRM implementation be done in stages?
Yes. You don't have to implement everything at once. We can launch the highest-priority processes first, then add further modules, automation and integrations while the system is already in use.
What happens to the data in our current system?
Before migration, we determine which data is needed in the new CRM, analyse its structure and prepare the migration. Where necessary, the data can be cleaned, mapped and transformed to fit the new structure.
Is there a limit on the number of users?
Aduqa CRM does not use the typical SaaS model of charging for every user. The number of employees itself does not determine the system's licensing cost.
Can the CRM be changed after launch?
Yes. Aduqa is designed to evolve over time: you can add processes, fields, roles, automation, integrations, reports and new modules. We implement further changes without interrupting your team's ongoing work.
Who will administer the CRM after implementation?
The system can be administered by a trained member of your team, by our team or by both, depending on your requirements. During the launch, we provide separate training for those who will manage CRM configuration afterwards.
How does the project begin?
It starts with a conversation about your requirements. A completed technical specification is not required — first we understand what needs to change in the way your company works, which processes should move into CRM and which systems need to be connected.
Didn't find the answer to your question?
Tell us what you need to solve — during the first conversation we'll review your current process and explain how it could be implemented in Aduqa CRM.
Let's discuss your CRM project
You don't need to have a completed technical specification. Tell us what needs to change in the way your company works — we'll help you determine how it can be implemented in Aduqa CRM.
Your name, email and phone number are enough to start the conversation.
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